If you need to take a break from training, you can put your membership on hold so you’re not paying for time you can’t use, while keeping your place ready for your return.
Before requesting a hold, we’d encourage you to speak with us. Whether you’re managing an injury or struggling to fit training around a busy schedule, we can often adapt your training or help you find a routine that keeps you moving.
Membership Hold Policy
- Holds are available for a minimum of 2 weeks and up to 8 weeks per calendar year.
- Please submit your request at least 7 days before your next payment date to ensure it can be processed before billing.
- No membership payments are taken while your hold is active, and payments restart automatically when your hold ends.
- A £5 admin fee may apply for each hold.
- Holds are available to members with an up-to-date payment history and cannot be used during planned gym closures.
If you need longer than 8 weeks, or you’re unsure whether a hold is the best option, get in touch, we’re always happy to help find the right solution.
Wanting to freeze your membership? Fill out the below form and we’ll be in touch regarding putting your membership on hold.
